Return & Exchange Policy

Effective Date: February 27, 2026

At Trend Square, customer satisfaction is important to us. Please read our Return & Exchange Policy carefully before making a purchase.

Returns

• Returns are accepted only if the product is damaged, defective, incorrect, or does not fit properly.
• A return request must be submitted within 7 days of receiving the order.
• The item must be unused, in original condition, and include all original packaging.
• Customers are required to ship the product back at their own cost for inspection.
• Once the return is approved, the refund will be processed within 7 business days.
• Shipping charges are non-refundable.
• If a wrong or defective item was delivered, we will cover the return shipping cost.
• All approved returns must be sent to our official return address provided after request approval.

Exchange Policy

• Exchanges are allowed only for damaged items or size issues.
• Customers must notify us on the same day of delivery to request an exchange.
• The product must remain unused and in original condition.
• Items showing signs of use will not qualify for exchange.
• Customers must return the item at their own expense using a traceable courier or registered post.
• Items purchased during sales or promotional offers are not eligible for exchange.

Return & Exchange Process

1. Submit Request: Contact our support team with your order number and reason for return or exchange.
2. Prepare Package: Repack the product carefully along with the invoice.
3. Send Back: Ship the parcel via a traceable courier or registered post to the return address shared by our team after approval.

Contact Us

If you have any questions regarding returns or exchanges, please contact us:

Email: info@trendsquarestore.com

WhatsApp: Chat with us on WhatsApp

Facebook: Visit our Facebook Page